The company “Smart PC Solutions”, a developer of easy to use alternatives for the optimization of your PC, has become the victim of a negative evaluation on Mcafee’s “SiteAdvisor” just like many other sites, most having no notion they’ve received a negative review or why. This causes direct financial losses for many businesses but in actuality it redistributes cash in favor of McAfee, which sells its anti virus options to panicked users who consider the evaluations that are unjustified and usually do not delve quite deeply into the details. This is an evident case of unfair competition via their security applications sales promotion by destroying other companies’ goodwill. McAfee’s “SiteAdvisor” puts a colour to each site to indicate safe, caution, or warning ratings occasionally based merely on average users’ opinions (besides other things). A large red cross (warning) undoubtedly states the existence of a virus and/or spyware activity on the rated website. Their slogan reads as follows: “Protection from Adware, Spam and Viruses”. Here comes the surprise: the company “Smart PC Solutions” has nothing to do with spreading viruses yet it’s received a rating of a Huge Red Cross – beware of the virus menace! Most of the software supplied on “Smart PC Solutions” is freeware utilities and occasionally users don’t attain the desired outcomes as two customers’ opinions have testified. Most of the user feedback on “Smart PC Solutions” has been positive and appreciative. Do you know where McAfee put the comments on the operation of the “Free Data Recovery” utilities? п»ї
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They put them in the “Bad Shopping Experience” section. Do you see any logic adobe for students here? “Smart PC Solutions” furnishes Free Data Recovery software (worth over $50.00) for FREE (as well as many other useful things)! The first question to McAfee is: “What does shopping have to do with the Free Data Recovery merchandises?” Let’s go further and raise the second question to McAfee: “What does a shopping experience have to do with the virus warning rating?” Where did they locate products including viruses or spyware on the website? McAfee deliberately deceives people or misleads, by intimidating them with erroneous negative ratings which could present a case for litigation. Now a question to the readers: “Do you still trust this system of assessment?” There is a fascinating fact that the Siteadvisor.com site itself has a significant amount of negative assessments by users but the site isn’t indicated with even a “Warning”! Draw your own decisions! As the owner of “Smart PC Solutions”, I wrote a letter to McAfee’s legal department requesting a removal of the negative evaluation, but was astonished by a reply from an official representative of McAfee stating that they put us in the same basket with spyware makers because some public organization has rated our FREE anti spyware solution as “not powerful enough” and that it includes advertising of our other products. Information about that was discovered in one user opinion.
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So what? We have created our own anti spyware option for our customers to remove unwanted parts that were widespread. We usually do not pretend to function as the leader in this area. This was not our objective. Here is the third question to McAfee: Since when has marketplace assessment been entrusted in this important matter as issuing guilty or not guilty verdicts to random researchers and associations that are public! There is not a word about it on McAfee’s site! Lately, several “independent evaluators” have emerged mooching on the anti-spyware market, and it is a well known fact they often are advisors for anti-spyware businesses so their views could possibly be biased towards one programmer or another.